Bag Secured Boutique Return & Refund Policy

Last Updated: June 2026

At Bag Secured Boutique, customer satisfaction is important to us. We want you to love your purchase. If you're not completely satisfied, we're here to help.

Here's a professional shipping policy you can use for Bag Secured Boutique:

Bag Secured Boutique Shipping Policy

Last Updated: June 2026

Thank you for shopping with Bag Secured Boutique! We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1-3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During high-volume sales periods, holidays, or special promotions, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• United States: 3-10 business days

• Canada: 7-14 business days

• International Orders: 10-21 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Bag Secured Boutique is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect addresses provided by customers.

Lost, Delayed, or Stolen Packages

Once an order has been shipped, it becomes the responsibility of the shipping carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier directly. We will gladly assist you in filing a claim when possible.

Bag Secured Boutique is not responsible for packages marked as delivered by the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number

• Photos of the damaged item

• Photos of the packaging

We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have questions regarding shipping, please contact us:

Bag Secured Boutique
Email: tineyabrown909@gmail.com

Find It. Love It. Bag Secured.

You can paste this directly into Shopify under Settings → Policies → Shipping Policy.

Returns

We accept returns within 14 days of delivery for eligible items.

To qualify for a return, items must:

• Be unused and in original condition

• Include original tags and packaging (if applicable)

• Not show signs of wear, damage, washing, or alteration

• Be returned within 14 days of receiving your order

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items

• Personalized or custom-made products

• Beauty, cosmetic, or personal care items

• Gift cards

• Digital products or downloads

• Items marked "Final Sale"

Return Process

To start a return, please contact us at:

Email: tineyabrown909@gmail.com

Include:

• Your order number

• The item(s) you wish to return

• The reason for the return

Once approved, return instructions will be provided.

Refunds

After we receive and inspect your returned item, we will notify you regarding approval of your refund.

Approved refunds will be issued to your original payment method within 5-10 business days.

Shipping fees are non-refundable unless the return is due to:

• A defective item

• A damaged item

• An incorrect item sent by us

Damaged or Incorrect Orders

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with:

• Your order number

• Photos of the item

• Photos of the packaging

We will work quickly to resolve the issue.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original item (if eligible) and place a new order.

Lost or Stolen Packages

Bag Secured Boutique is not responsible for packages marked as delivered by the carrier.

If your package is lost in transit, please contact us and we will assist you in filing a claim with the shipping carrier.

Contact Us

Questions about our Return Policy?

Bag Secured Boutique
📧 tineyabrown909@gmail.com

Tagline: Find It. Love It. Bag Secured. 🛍️💖